Shipping & Returns

Shipping information

Express: 1-4 Business days, Orders $0.00 and up $15.00 AUD

Standard: 2-8 Business days, Orders $0.00 and up $10.00 AUD

Standard: 2-8 Business days, Orders $100.00 and up FREE

 

Returns Policy

If you're not completely satisfied with your purchase, you can return or exchange it within 30 days of receipt.

Conditions for Returns: Items must be unused, unwashed, and in their original packaging with all tags attached. 

How to Return:

  1. Contact our customer service team at dellih.dellih.dellih@gmail.com to request a return authorisation.

  2. Package your item(s) securely with the return authorisation included.

  3. Ship the item back to us using a trackable shipping service (return shipping costs are the responsibility of the customer).

Once your return is received and processed, we’ll issue a refund to your original payment method or offer an exchange for a different size or style.

Exchanges: Exchanges are subject to availability and will be processed once the returned item has been received.

If you have any questions, please reach out to our customer service team at dellih.dellih.dellih@gmail.com